About Neos

Smart Insurance Pioneers

Here at Neos we believe insurance should do better. We were born in 2016 to pioneer a smart insurance product designed to empower people all around the world to protect the place that matters most to them. Customers are at the heart of everything we do, from the products we develop to the services we offer.

From Reactive reimbursement to proactive prevention

We believe the industry has been stuck in a reactive and reimbursement mentality for too long. Technology has enabled a prevention-first mentality and the growing customer demand has proven the need within the market. We’re proud to be leading this space from the front, partnering up with leading Insurance businesses around the globe to help them bring their Smart Home Insurance strategy to life for their customers.

A Tried and Tested Model

As the first Smart Home Insurance provider in the UK, we have developed an unrivalled understanding of how smart home technology, combined with insurance and other services, delivers significantly increased value for insurers and customers. Our model offers a tangible example of execution and value creation to customers and businesses alike.

  • 20%


  • 25%

    Customers Alerted To Incidents

  • 1.5

    Average Daily App Interactions

  • +76

    Net Promoter Score

  • 10%

    Reduction In Non-weather Loss Ratio

  • 7-9%

    Higher Retention