We’re thrilled to announce our partnership with American Family Insurance.
This exclusive relationship is the first of its kind for a U.S. insurer. American Family Insurance group is the nation’s 13th-largest property/casualty insurance group and ranks No. 311 on the Fortune 500 list. The company sells American Family-brand products, including auto, homeowners, life, business and farm/ranch insurance, primarily through its exclusive agents in 19 states.
Later in 2019 American Family Insurance will launch this smart home and protective services offering in Arizona and Washington, so even more people can protect what matters most when it most matters.
“This value-added approach aligns with American Family’s strong customer focus on proactively protecting customers,” said Andy Kearns, state product director at American Family. “It’s one thing to be there for customers to provide payment after an unforeseen event, but another to help prevent a major incident – which benefits us both.”
Neos launched its own smart home insurance products and services across the U.K. in 2016 and has since expanded through partnerships with carriers in the U.K. and the Netherlands, including Aviva, a U.K.-based global multiline insurer, and a majority owner of Neos.
“As the insurance industry is transitioning towards an engaged customer approach globally, our U.K. launch helped us fine-tune the products and services that American Family will offer its customers in the U.S,” said Matt Poll, CEO and CO-Founder of Neos. ”Technology is the cornerstone in transitioning traditional insurance companies from a strictly payout approach, to a prevention-led proposition. By helping customers prevent home disasters happening in the first place, this new approach strategically shifts the industry from a reactive to a proactive business model, and in-turn minimises claims. We’re pleased to help bring that offering to U.S. customers.